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If we have not answered your question with with the information provided below, please contact us or call Flower Lab support number at +1-305-498-7892, and we will be more than happy to assist you.

Frequently Asked Questions

Our shop locally serves the following cities and surrounding areas:

🌹 Miami
🌹 Sunny isles beach
🌹 Hallandale
🌹 Surfside
🌹 Bal Harbour
🌹 Brickell
🌹Coral gables
🌹 Hollywood
🌹 Miami Dade county

Orders placed as late as 2p.m. in the recipient's time zone can be delivered in 24 hours (earlier times may apply to some areas and at holidays). Saturday and Sunday deliveries are available in some areas for orders placed by 1p.m. in the recipient's time zone.

Monday Morning Delivery - Order by Saturday at 12 noon in the recipient's time zone.

Read more here: Delivery Policy

We’ll always do our best to use the exact flowers shown in the picture on the website. However, due to the nature of perishable product, if a particular flower is not available, we reserve the right to substitute flowers WITHOUT sacrificing the look and/or value of the piece.

Changes or cancellations of orders must be made prior to closing time one business day prior to the delivery date. Order changes requested after that time cannot be guaranteed. Special orders or custom arrangements cancelled after that time will be charged a 25% restock fee (only 75% of the purchase amount will be refunded).

Flower Lab arrangements do not require care for the first 2-3 days.

To maintain the freshness of flowers for the following days, we strongly recommend adding some water (4-5 oz) in the center of your bouquet. Click here for the full care instructions:

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Yes we do! Here is a list of hospitals that we deliver to locally.

🌹 Westchester General Hospital
🌹 Jackson Memorial Hospital
🌹 Aventura Hospital & Med Ctr
🌹 Miami Children's Hospital
🌹 Veterans Administration
🌹 Hospital Miami
🌹 Neuro Network Partners
🌹 Cedars Medical Ctr
🌹 Kendall Regional Medical Ctr
🌹 Miami VA Healthcare System
🌹 University Of Miami Hospital
🌹 Jorge A Valido
🌹 Jackson South Community Hosp
🌹 Miami Jewish Home And Hospital
🌹 University of Miami Hospital
🌹 Columbia Aventura Hospital
🌹 Clinical Care Svc
🌹 Jackson Memorial Hosp
🌹 Kendall Baptist
🌹 Interamerican Hotels Corp
🌹 Mercy Outreach Center
🌹 Inhouse Medical Svc Inc
🌹 Mercy Outpatient Ctr
🌹 Mercy Hospital
🌹 Pan American Hospital
🌹 Healthsouth Rehabilitation Ctr
🌹 Scheduling Ctr
🌹 Dadeland Nuclear Imaging
🌹 South Miami Hospital
🌹 Baptist Hospital Of Miami
🌹 Baptist Health Center
🌹 Baptist Children's Hospital
🌹 Highland Park Pavilion Jackson
🌹Yosumi Medical Ctr Corp
🌹 Victoria Nursing & Rehab Ctr
🌹 North Shore Medical Ctr Miami
🌹 Kendall Endoscopy & Surgery
🌹 Memorial Same Day Surgery Ctr

Please contact us 305-498-7892 if you don’t see your desired location.


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